Refund policy

Right of Withdrawal: You have the right to return all items purchased on our website within 30 days of the date of purchase for a full refund of the purchase price, excluding delivery charges. Items must be in their original, unused condition, with all original packaging and tags.

Return Request: To initiate a return, please contact us by email at support@trendinails.com quoting your order number and the items you wish to return. We will provide you with detailed instructions on the return procedure.

Return Costs: Return shipping costs are the responsibility of the customer, except in the event of an error on our part in the preparation of the order or defective products. In these cases, we will cover the return shipping costs.

Refund: Once we have received and inspected the returned items, we will process your refund as soon as possible. The refund will be made to the original payment method used for the purchase.

Damaged or Defective Products: If you receive damaged or defective items, please contact us immediately. We will replace damaged items or give you a full refund, including return shipping costs, depending on your preference.

Exceptions: Some items, such as personalized products or hygiene products, are not eligible for return unless there is a defect or quality issue.